Missoula Valley Pediatrics at 2835 Fort Missoula Road #205 in Missoula, Montana

Customer Reviews about Missoula Valley Pediatrics

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  Once Dr. Hope left, this office fell apart and has not been able to pull itself together. It has been well over a year since Dr. Hope left and since then, the staff, administrative and medical, have been trying to do too much and have let their care slip to well below what children deserve. I complained once and was given an appointment with a different provider who basically told me at the end of the appointment to make an appointment with a different doctor for my son's next check up. I make a complaint one time, so the staff all acted like I was insane. The nurse practitioner I saw with my youngest son multiple times was callous, ignored me completely, and then acted like my concerns weren't valid. I know I don't know as much as a trained medical professional, but when a medical professional offers you an explanation that doesn't even address the symptoms and behavior of your child, it's your right to question them. Apparently NOT at Missoula Valley Pediatrics. When my husband called to get an appointment, because the nurse on call told us our son needed to be seen by a doctor, not a nurse practitioner, within 24 hrs, he was given an appointment later that day, then the office staff called back FROM A RESTRICTED NUMBER, to tell him that the appointment she had given him wasn't actually available and we could see the nurse practitioner. My husband said no and told them how incompetent they were and they sent us release paperwork for one of our children, but their incompetence extends even to putting paper into an envelope, as the paperwork was caught in the glue of the envelope and torn when it was opened. Unless you want to be treated by doctors who decide what is wrong before you even enter the building and be looked down on by the office staff, find a different doctor for your children. They deserve better care and attention that this office seems able to provide.
  March 27, 2017

  by Angie Homuth

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Tomorrow: 08:00 am — 05:00 pm

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